Nappy Central : washable nappies and baby items About Us

My name is Kate Lewis and I set up Nappy Central in 2006 after the birth of my son (Dylan) who was a willing tester and model for the nappies. It is very much a family-run business with my husband Kenny mucking in where he can. We also have to live with stacks of nappies dotted all over the place.

We live in rural west Wales and enjoy being outside as much as possible so please do leave a message if I do not get to the phone on time.

I started off just being a user of washable nappies. I found it so difficult to imagine how the nappies worked and those who already used them seemed to be talking a different language. I thought that washable nappies were just terry squares with complicated folds, crackly plastic pants and fiendish nappy pins. In fact I had tried using terry squares with my first daughter (born in 1989) and soon gave up. Soon after starting to use the nappies and as the date for returning to work loomed I realised that there was no way I was going back to work full time and miles away so decided to set up a company to sell these wonderful nappies.

I support UK brands as much as possible and I try to get to all the baby fairs in my area so that I can show parents what the nappies look like and how to use them. The feedback I have had is amazing. So many parents are encouraged by how easy the nappies are to use and I am really happy to report that the number of cloth nappy users is increasing all the time.

Having come from a service industry in my previous life I am very keen to provide a service that people will recommend. I usually ship orders on the same day or next day. The web site is updated when stocks are low and I make sure that all enquiries are dealt with as quickly as possible. I am happy to say that I have not had a single complaint about the service or quality of the nappies and I intend to continue this trend.

Sadly Dylan is now quite grown up (and no more babies for me) but there are plenty of little testers around us now who are can try out all the new products so I am confident that only the best will make it to these pages.